senolytics.ai
Legal

Privacy Policy

Last updated: January 2024

1. Who We Are

Senolytics.ai is a brand of Bontida Limited, a company registered in Cyprus (Registration Number: HE431123), with its registered office at Zinonos Kitieos 9, Egkomi 2406, Nicosia, Cyprus.

For the purposes of GDPR, Bontida Limited is the data controller for personal data collected through this website and our services.

Contact: team@senolytics.ai

2. What Data We Collect

We may collect the following categories of personal data:

  • Contact information — name, email address, company name, phone number, provided when you complete our contact form or subscribe to communications.
  • Usage data — IP address, browser type, pages visited, time on site, referral source, collected automatically via cookies and analytics tools.
  • API usage data — if you use our LeadShield or other API products, we log query metadata (timestamps, query volumes, response codes) for billing, security and service improvement purposes.
  • Communications — the content of emails or messages you send to us.

3. How We Use Your Data

  • To respond to enquiries and provide the services you have requested.
  • To manage our business relationship with you.
  • To send product updates, newsletters or marketing communications where you have consented.
  • To improve our website and services through analytics.
  • To fulfil legal and regulatory obligations.
  • To detect and prevent fraud and security incidents.

4. Legal Basis for Processing

  • Contract — where processing is necessary to provide services you have requested.
  • Legitimate interests — for improving our services, marketing to existing customers, and fraud prevention.
  • Consent — where you have explicitly agreed, e.g. to receive marketing emails or to accept cookies.
  • Legal obligation — where we must process data to comply with applicable law.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 3 years. API usage logs are retained for up to 2 years. You may request deletion at any time by contacting us.

6. Data Storage and Security

Our data is hosted in SOC 2 Type II and ISO 27001 certified data centres in Falkenstein, Germany, operated 100% by renewable energy. Data of EU and UK customers does not leave the EU. We employ appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

7. Third-Party Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our website and services (such as hosting, analytics and email delivery), under strict data processing agreements. We may disclose data to legal authorities where required by law.

8. Your Rights

Under GDPR you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Request erasure of your data (“right to be forgotten”).
  • Restrict or object to certain processing.
  • Data portability — receive your data in a machine-readable format.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, contact us at team@senolytics.ai. We will respond within 30 days.

9. Cookies

We use cookies and similar tracking technologies to improve your experience. Please see our Cookie Policy for full details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Continued use of our services after such changes constitutes acceptance of the updated policy.

Bontida Limited (trading as Senolytics.ai)
Zinonos Kitieos 9, Egkomi 2406, Nicosia, Cyprus
Registration: HE431123
team@senolytics.ai